CONCLUSION

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In conclusion, business communication is the relay of messages from one employee, organization, department or office to another. Effective business communication usually helps in increasing productivity of the business because it relays ideas and decisions. Effective communication also helps in solving conflicts and restoring peace to an otherwise turbulent situation within a business organization.

Currently, there is a particular trend in business communication such that communication is moving from the old types of face-to-face meetings to the utilization of modern technologies such as conferencing. The main point to note here is that effective communication forms part of the backbone of business operations.

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