ELECTRONIC COMMUNICATION

 Electronic Communication

Electronic communication can be defined as the communication which uses electronic media to transmit the information or message using computers, e-mail, telephone, video calling, FAX machine, etc.This type of communication can be developed by sharing data like images, graphics, sound, pictures, maps, software, and many things.

Because of this e-communication, there is a lot of changes have occurred in work areas, society, etc. Thus, people can simply access global communication with no physical movement.


TYPES OF ELECTRONIC COMMUNICATION
  • Electronic mail (E-mail)
  • Podcasting
  • Instant Messaging
  • Blogs
  • Videoconferencing and telepresence 
  • Social Media
  • Mobile business application





ELEMENT ELECTRONIC COMMUNICATION

1. Electronic Mail

- A process by which digital information can be sent, received, forwarded and stored using telecommunication networks.

-It also can be defined as the exchange of short informational messages between at least two people over a computer network. 

-These messages containing plain text, images or document attachments are delivered through email web-based services like Gmail, Outlook, or Yahoo.

-Using the internet, e-mail can be transmitted outside of corporate networks

- Messages can also be sent to bulleti boards.










2. Podcasting

- An audio only broadcast released on the internet

 -A podcast is an audio file that can be downloaded from the Internet, often in MP3 format.

-Once a podcast has been downloaded, it can be listened to on a computer, or be transferred to a portable device such as an iPod or other Portable Media Player (PMP), a mobile phone, or a Personal Digital Assistant (PDA).

- It is a free service that allows Internet users to download audio files from a podcasting Web site to listen to on their computers or personal digital audio players

- Examples: iTunes, Spotify



         

                          


 


3. Instant Messaging

- Instant messaging (IM), form of text-based communication in which two persons participate in a single conversation over their computers or mobile devices within an Internet-based chatroom

-Instant messaging (IM) is becoming increasingly popular as a business communication tool, especially for more informal communication. 

-Some examples of widely used IM services are Google Talk (commonly called Google Chat), Slack, Jabber, Spark, and many more.









4.Blogs

-A blog (a shortened version of “weblog”) is an online journal or informational website displaying information in reverse chronological order, with the latest posts appearing first, at the top. 

-It is a platform where a writer or a group of writers share their views on an individual subject.




Watch the video below that explain about blog






5.Videoconferencing and telepresence

-Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. 

-This technology is particularly convenient for business users in different cities or even different countries because it saves time, expenses, and hassles associated with business travel. 

-Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.

-There are a variety of ways video conferencing can be conducted—like using smartphones and tablets or via desktop computers.

-Video conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.

                         
                                                              







Telepresence

Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance of being present, or to have an effect, via telerobotics, at a place other than their true location.

Telepresence requires that the users' senses be provided with such stimuli as to give the feeling of being in that other location. 

Additionally, users may be given the ability to affect the remote location. In this case, the user's position, movements, actions, voice, etc. may be sensed, transmitted and duplicated in the remote location to bring about this effect. 

Therefore information may be traveling in both directions between the user and the remote location.




                                                                     


Difference between video conferencing and telepresence

To summarize, older video conferencing devices provided SD video resulting in lower-resolution, lower-quality video feed, while telepresence provides HD streams for crisp, clear video and a smooth, real-life presentation. 




6. Social Media

-Social media are electronic media that transform passive audiences into active participants in the communication process by allowing them to share content, revise content, respond to content, of contribute new content

As forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (videos).

- A conversation supported by online tools

-Many individuals will use social media to stay in touch and interact with friends and family, while others use it to communicate with different communities. 

-Many businesses will use social media as a way to market and promote their products.

-Social media has become larger and more accessible thanks to access to mobile applications, with some examples of social media including Twitter, Facebook, LinkedIn.





7.Mobile business application

-Apps allow you to resolve customer questions, makes them aware of the discounts or offers you are providing, gives a platform to directly interact with the company and suggest services the way they want.

Mobile apps make customer service a simpler and more efficient process for businesses.













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