BUSINESS COMMUNICATION

  1)DOWNWARD COMMUNICATION Downward communication refers to the messages and information that proceed vertically down the chain of command from managers who communicate in a downward direction with employees that report to them. In other words, downward communication flows from individuals in higher levels of the organization to those in lower levels. It is arguably the most familiar and obvious flow of formal communication. Downward communication is used by group leaders and managers to assign goals, provide job instructions, inform employees of policies and procedures, point out problems that need attention, and offer feedback about performance. A communication from the general manager of a company to the branch managers is an example of downward communication. Other examples of communication conveyed in downward direction include annual confidential reports, performance appraisals, notices, project feedback, announcements o...

C haracteristics and Features of an organization Complexity Complexity is a factor of the number of sections, departments, individual job functions and titles in an organization. An organization with a tall structure is one with many  different levels of management .  This type of structure is often found in large public sector corporations and in some large companies that are trying to meet the demands of a very large market or public service. Flat structures exist in organi z ations that have few levels of management , s o  that there may be only two decision makers to negotiate with in order to reach the managing director or boss. The number of levels  (i.e. whether the organisation is tall or flat)  affects organis ational communicati on.The  effectiveness of communication will depend on how well managed the organi z ation is and the extend of horizontal links. Formalization Formalization in an organization is the existence of firmly structured lines of...

THE IMPORTANT OF COMUNICATION 1. Base for Action: Communication acts as a base for any action. Starting of any activity begins with communication which brings information necessary to begin with. 2. Planning Becomes Easy: Communication facilitates planning. Planning is made easy by communication. Any type of information regarding the human resource requirement of each department of the organisation with their qualifications, the type and kinds of job. For example,can be collected through communication which helps in human resource planning, policies and programmes for their acquisition can be prepared and implemented. In the entire process communication plays a vital role, it also facilitates managerial planning of the organisation. 3. Means of Coordination: Communication is an important tool for coordinating the efforts of various people at work in the organisation. 4. Aids in Decision-Making: The information collected through communication aids in decision-making. Communication facil...

  There are several different ways we share information with one another. Here are the 4 main form of communication: 1) Verbal communication Verbal communication is the use of language to transfer information through speaking or sign language.  Spoken or  Verbal Communication , which includes face-to-face, telephone, radio or television and other media Verbal communication is important because it is efficient. It can be helpful to support verbal communication with both nonverbal and written communication. 2) Nonverbal communication Nonverbal communication  is the use of body language, gestures and facial expressions to convey information to others.  It can be used both intentionally and unintentionally. For example, you might smile unintentionally when you hear a pleasing or enjoyable idea or piece of information.  Nonverbal communication is helpful when trying to understand others’ thoughts and feelings. 3) Written Communication Written communication is th...

  What is Communication? Definition  -Communication is simply the act of transferring information from one place, person or group to another. -Communication is any behaviour- verbal, nonverbal or graphic- that is perceived by another. -Every communication involves (at least) one sender, a message and a recipient. -Communication requires full understanding of behaviours associated with the sender and receiver and the possible barriers that are likely to exist. After looking at the above definition are you clear about the concept of communication? If you are still confused try watch the following video. 👇