BUSINESS COMMUNICATION

 Electronic Communication Electronic communication   can be defined as the  communication   which uses   electronic  media to transmit the information or message using computers,  e -mail, telephone, video calling, FAX machine, etc . This   type of communication   can be developed by sharing data like images, graphics, sound, pictures, maps, software, and many things. Because of this e-communication, there is a lot of changes have occurred in work areas, society, etc. Thus, people can simply access global communication with no physical movement. TYPES OF ELECTRONIC COMMUNICATION Electronic mail (E-mail) Podcasting Instant Messaging Blogs Videoconferencing and telepresence  Social Media Mobile business application ELEMENT ELECTRONIC COMMUNICATION 1. Electronic Mail - A process by which digital information can be sent, received, forwarded and stored using telecommunication networks. -It also can be defined as the exchange of short informational messages between at least two people over a

1) Filters Message that informed by the third party the messages is informed by multiple people until each reach its destination which affect the the messages become inaccurate or wrong. 2) Noise and distraction Noise is a sound, especially one that is loud or unpleasant or that causes disturbance. Noise examples : On the part of the sender, focusing on speaking louder to overcome the background noise can take their attention away from the content of the communication, making it more difficult for recipients to understand them. It can also prevent them from picking up on feedback from the recipients, and from judging the effectiveness of their communication. Physical distractions are the physical thoings that get in the way of communication. Distraction examples : Such things include the telephone, an uncomfortable meeting place, and noise. These physical distractions are common in the hospital setting. If the telephone rings, the usual human tendency will be to answer it even if the c

 INFORMAL COMMUNICATION NETWORK Definition: The   Informal Channel Network   or  Grapevine Network  shows the pattern of the communication, i.e. how the informal communication passes from person to person. 1.Single Strand Network Under this communication pattern, the information flows from one person to the next person in the network. Such as, one person will give information to another person who will communicate it to the next person and similarly the third person will also communicate the same message to the next person in the network and so on. This type of chain is less reliable and accurate to pass on the message. Here, the communication process is linear.                                                                                                         Single Strand Network 2.Gossip Chain Network In the gossip chain network, there is an individual who tells the message to all other members in the network directly. (A) is generally the central person who seeks out and transm

The Formal Communication Networks >  Chain network  >  Y  network  >   W heel network >  Circle network   > All-channel network 1)Chain Network  - Under the chain pattern, the information flows either up or down the line. - Here each person gets the information from his immediate superior and then passes it to their immediate subordinates. Likewise, the chain gets created, and all members get connected to a single person, typically the leader (C). -   Information perversion is not likely to take place but a communication system becomes time-consuming. - This network is suitable when the information to be passed is legally correct. Characteristics of  Chain Network: (i) Equal to the Y network. (ii) Follow the process of the formal channel of authority. (iii) Step-by-step process. 2)Y  Network  - The Y-Network is a multi-level hierarchy and a combination of horizontal & vertical flow of communication. - Same as chain network except that there are 2 members outside th